Netsmartz for SaaS
Supercharge Your SaaS Business with Netsmartz. A Leading Strategic, Technology-focused Global Delivery Partner
Supercharge Your SaaS Business with Netsmartz A Leading Strategic, Technology- focused Global Delivery Partner
The Rise of Software-as-a-Service Late 1990s to Early Emergence of SaaS model with the likes of 2000s Adoption Salesforce, NetSuite, WebEx leading the way Mid to Late Market Increase of cloud-based software delivery; 2000s Expansion Netsmartzbecame one of the SaaS pioneers; new SaaS products launched by Microsoft, Google 2010s Maturing & Surge of investment in SaaS start-ups, strategic Consolidation mergers and acquisitions Late 2010s to Digital Increasing SaaS adoption is driving digital Present Transformation transformation
The Future Belongs to SaaS Growth Drivers • User Base Growth • Geographical Expansion • Industry and Vertical Expansion • Technological Advancements
Why SaaS Businesses Struggle to Survive Here’s Why • Lack of advanced technology • Limited availability of in-house resources • Poor scalability • Time-consuming back-office operations • Missing focus on customer retention • Dynamic and evolving testing requirements
Netsmartz: Powering SaaS Businesses Globally Since 1999 25 1500+ 2000+ 10+ Years of Excellence Team Members Projects Delivered Global Locations Headquartered in Rochester, New York | CMMi3 & ISO 9001:2015 certified | Successful in-house SaaS products PEOPLE PROCESS TECHNOLOGY GROWTH Pre-vetted talent with Proven methodologies to Modern tech stack, Lead generation, marketing, the right skill sets build, launch, and scale including DevOps & GenAI & back-office services
Global Locations Netsmartz owns and operates a world-class infrastructure of 2,000,000+ sqft. with $100M+ invested across 10+ global campuses. Rochester | Vancouver | Mississauga | Dubai | Australia | Singapore | Pune | Gurugram | Noida | Chandigarh
Netsmartz: Your Go-to SaaS Business Growth Partner We have built, launched, and scaled many successful SaaS products in- house. Whatever your SaaS business needs to succeed, we have it ready for you!
Transforming Over 2000 SaaS Businesses
Common Enterprise-wide Challenges Faced by SaaS Businesses Product Owners/CTOs Finance and Accounting Teams • Resource constraints and skill gaps • Lack of in-house resources for accounting • Lack of testing automation • Disjointed systems for different financial modules • Poor change request management • Cumbersome bookkeeping and ledger management • Slow product development and go-to-market • Difficulty in managing reports and reconciliation Onboarding and Customer Support Customer Success Teams • Large volume of support tickets • Lack of personalization • Manual multichannel support • Customer churn risks • Failure to meet SLAs • Absence of customer feedback mechanism • Language and time zone barriers • Time-consuming customer trainings Sales and Marketing Leaders • Lengthy and cumbersome sales cycles • Inability to schedule ICP-qualified meetings • No automation and data intelligence tools • Struggling with third-party integrations
With 25+ Years of Experience, Netsmartz has Perfected Its SaaS Solutions Across These 6 Pillars Netsmartz Pillar 1 Pillar 2 Pillar 3 Pillar 4 Pillar 5 Pillar 6 Customized DevOps and Generative AI Quality Integrated Back-office global tech cybersecurity adoption, Assurance and sales services teams for razor sharp solution, and Automation acceleration for 360° across 100+ data hosting, consultation Testing with customer skill sets for security, to accelerate by highly customized journey SaaS product delivery, and SaaS skilled experts demand enablement, development site reliability transformation with proven generation, customer and support engineering supported by testing lead success, services AI-certified methodologies generation, application engineers for SaaS products branding, and support, and marketing accounting services
Build Your Dream Team to Fast-track Product Development, GTM, and App Support Pillar 1 : Customized Global Tech Teams 1500+ Developers 40+ Tech Stacks 10+ Global Tech Campuses • Silicon Valley-grade global • Skills across Web, Mobile, DevOps, • 24x7 dedicated support across the software engineering talent ML/AI globe with time zone alignment • Autonomous unit allocation for • Managed services supported by • Sponsored access to development comprehensive engineering Solution Architects & Tech leads centers
Leverage DevOps, CloudOps, and Cybersecurity for Security, Agility, and Scalability Pillar 2 : DevOps and Cybersecurity Modernizing Your Software Delivery Safeguarding Your Mission Pipeline with DevOps & CloudOps Critical Data with Cybersecurity • DevSecOps • CI/CD Optimization • SRE as a Service • Application Modernization • Cloud Strategy and Optimization • Infrastructure & Configuration Management
Automate Your Processes with Plug-N-Play Generative AI Solutions Pillar 3 : Generative AI Ready-to-deploy AI- Free AI evaluation and Implementation for specific powered solutions to detailed report to use cases across 1enhance efficiency, 2design the perfect 3departments, including sales, accuracy, and outputs solution catering to marketing, HR, finance, across multiple processes specific business needs operations, and more Personalize Customer Improve Customer Onboarding and Identify Upsell/Cross- Experience with 24*7 Enhance Product Engagement sell Opportunities Support & AI-powered Development Chatbots Improve Sales & Handle Routine Customer Automate testing and Leverage AI-driven Marketing ROI Queries to Reduce code analysis fraud detection & Support Workload threat monitoring
Simplify Quality Assurance and Automation Testing for Software Products & Enterprise/Mobiles Apps Pillar 4 : Quality Assurance and Automation Testing Key Challenges in Automation How Netsmartz Can Help Testing for SaaS Products • Full Suite of QA Testing Services • Dynamic and Evolving Environments • Solid Expertise & Experience • Complex Application Architecture • Combined Security and Usability Outcomes • Data Management and Security • Tailored QA per Software Specifics • Continuous Integration and Deployment • Responsive, Reliable, Scalable Applications • Scalability and Performance Testing One-stop Testing Destination Automation Testing Performance Testing Security Testing Functional Testing
Boost New Account Discover with Superior Appointment Setting & Lead Generation Services Pillar 5 : Integrated Sales Acceleration Tactical Finesse for Your B2B Appointment ICP Validation & Inside Sales Sales Strategy Setting Market Research Outreach • A/B testing and iteration • Mindful lead monitoring • Detailed market analysis • Persona testing Multichannel Dedicated Team of Pay Per Meeting • Performance monitoring Campaigns Experts Model Derisk your sales quotas with our 3-month pilot program
Deliver Seamless Customer Experiences with 360° Back-office Services Pillar 6 : Back-office Services Customer Onboarding Human Resources Marketing & Branding • Streamlined customer onboarding • Sourcing and recruitment of talent • Market research and competitive • User training on product features • Managing administrative tasks insights for maximizing user adoption • Performance and productivity • Content creation and distribution • 24x7 support and troubleshooting management • Integrated marketing campaigns Accounting Services Application Support Customer Success • Financial management, budgeting, • Development, management, and • Proactive customer engagement and bookkeeping enhancement of SaaS applications strategies • Regulatory and tax compliances • Third party integration support • Customer feedback management • Forecasting and performance • Performance optimization through • User behavior and pattern analysis analysis bug fixes, patches, and updates for identifying opportunities
Case In Point: 20% ROI Growth for US-based SaaS Company The Need Real Outcomes Delivered • Augment existing software teams • Develop and support SaaS platforms 20% 37% 41% • Scale software development ROI Improvement Higher • Deploy within specific hardware environment Growth in CSAT Conversion Rate • Support CI/CD and automation testing The Solution The Tech Stack • Developed the client’s first product, a title registration software • Set up additional team to support second product for insurance • Continue to manage and support day-to-day operations through two separate teams for both products
Customer Quote Netsmartz has been able to work out an optimal path and deliver groundbreaking technology toward creating an outstanding product. Managing Director of a Software Development Company
Partner with Netsmartz for SaaS Success We can add a customer quote here
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